Canvas Host offers three tiers of backup services.
1) Standard, weekly backups for shared/reseller accounts.
All customers in our traditional shared (Plans A, B, and C), our WordPress Plans and reseller (Reseller Mini, 1, 2, and 3) are backed up each weekend, and once per month. Customers can at any time perform their own backup via their own Cpanel interface. Restorations of active customer accounts can be performed by our staff, typically at no charge unless something has gone awry and custom development is needed.
2) Daily backups for PCI hosting plans.
All customers hosted on our PCI compliant shared hosting plans (PCI A, B, and C) have their website backed up daily and automatically. It’s part of the service that comes with higher-priced, PCI-compliant hosting. Restorations can be performed by our staff, typically at no charge unless, as with shared hosting, something special or some extra consulting are needed.
3) Custom backup space options for dedicated accounts.
For VPS and dedicated server customers, we offer FTP-accessible backup storage space at $1.50 per GB per month. Access to these spaces is available via WHM/Cpanel’s built-in backup scheduler (you have to have root access to the VPS or dedicated server). Alternative, for larger dedicated server customers, we can install a custom, external 2TB hard drive physically mounted to the server at the leased price of $75/month.
4) Custom restorations or backup services.
Our staff can perform restorations of full Cpanel backups for old accounts that need to be reactivated, for a one-time $25 fee if it is intact and recent, or if it is a custom restoration, at the standard $100/hour consulting rate. It all depends on what you have and what you need done with the data.
Please contact our Sales team for more information on our backup services.