If your IP address has been blocked by the server hosting your site(s), it will appear as though your Web site and email are unreachable. It will appear to you as though the server is offline, though this isn’t the case.
Previously, we offered a de-listing tool available through this online support system to facilitate IP blacklist removal, but due to recent security enhancements to our hosting environment, this is no longer available.
In order to be delisted, please open up a support ticket and request that your IP be delisted. If you don’t know your current IP address, you can look it up on this page of our Web site: